Blog

We want to keep you posted and publish occasional newsletters that can include news, information, opinions and data. Read everything we know.

Lau Lau for Christmas Dinner

By William May
Published: 12/22/03 Topics: Comments: -

It was six years ago on Christmas day. My then eight year old son and I were snorkeling about 40 yards off shore at Poipu Beach Kauai. Having taken weekly swimming lessons since he was just 9 months old Taylor felt safe swimming with me out and around a point in hopes of seeing one of the endangered huge green sea turtles.

As we rounded the point, up swam two local men with spear guns. They were worried.

"Should the boy be put here?" they asked. "Usually only local keiki (kids) come out this far."

"Yes, he's been doing this for two years," I replied.

"Well that's good brah, but hey you want to catch an octopus?" he pointed the question directly at Taylor.

"Sure, I can dive to 18 feet!" he shouted over the noise of the surf.

"You can not."

"Yes I can!"

"OK, big boy, follow me," he challenged He swam with my only child and soon I saw both of them go feet up and straight down down into the blue Pacific.

By the time I could get my mask into the water, I saw my little boy shooting straight back up to the surface with an octopus in his fist, "Look Dad! Look what I got! He was right there under the coral."

We swam to shore with the octopus in hand. My son with the idea of examining and releasing it. Our hosts with the intention of eating it. However, Taylor was also a long time sushi eater and was happy to see how the ink drained onto the sand and back into the water. As we all ate raw octopus my wife and I chatted with the fisherman's buddy.

"Hey, what you doing out here on Christmas day? Your family here?" he inquired.

"No. We're all spread out all over so Penny, and Taylor and I come to Hawaii - our favorite place to seek a little peace and quiet at Christmas time," I explained.

"No Ohana (family) eh? That must be hard yea?" he was looking out to the ocean.

In an area where many bread winners work two jobs to pay the exorbitant cost of living, nothing is as important as family. "So what you having for dinner?"

"Oh, I found a quarter turkey to cook," chimed in Penny with pride that she at least had the traditional dish.

"That's no good," he said. "No good to be away from family. No, I think you go home with us for Christmas. Mama is making Lau Lau. Plenty for everyone. That's settled then. You are coming to our house for Christmas."

We hadn't said a word.

It really wasn't a question. It was a command. And so, perhaps a little homesick, we walked down the beach and up a street to where we found his home and his family and shared a wonderful Christmas dinner, Hawaiian Style. The food was delicious. The hospitality was sensational.

FREE GUAVA PIE:

It wasn't Christmas but we had wandered into the Green Garden restaurant in historic Hanapepe town in West Kauai. You won't find many tourists here but it has a big dining room that is often packed.

The hostess showed us to our seats and then said, "Sis will be along to take your order."

The hostess didn't fit the usual definition. She was over 60 and over 300 pounds, and clearly in charge of the whole place. I don't think "Sis" was actually her sister because she insisted on calling my wife Sis also.

Sure enough Sis came quickly and brought us shrimp appetizers without being asked, "It's very busy. I'll be right back. Here is a little something to tie you over. No charge."

We eventually ordered a wonderful meal but, due to the size of the crowd, service was a little slow and Sis came by frequently to apologize. At the end I ordered a piece of Guava pie to go.

But after I signed the receipt she came back with a full pie in a box explaining, "Sorry we're so slow tonight. I gave you a little extra for waiting. Mahalo (thank you) and Aloha."

HAWAIIAN MUSIC:

Over the years I have become a big fan of Hawaiian Music. I can rationalize my fascination because I was a musician long ago. Or because the music is melodic and because simply playing it on a cold winter night in

Seattle instantly transports me back to the warmth of my second home - Hawaii.

It was a revelation last year when I realized another reason I enjoy the music so much. I was sitting in a small auditorium on the Kauai College Campus listening to Amy Hanaialii Gilliom. She has extraordinary singing skills and, although a young woman, has mastered the old ha'i (falsetto) music style of old Hawaii.

She had the 500 person audience in the palm of her hand as she sang songs of old Hawaii and then dedicated one to her "Tutu" (Grandmother).

That's when it hit me. Another reason I like Hawaiian music because it contrasts much of contemporary music. Rather than complaining about "Ho's" (the mainland derogatory term), Hawaiian music glorifies the seemingly small but actually monumentally important aspects of our lives - things like about grandmothers and sunrises and sunsets.

BRUDDAH IZ:

I was first introduced to Hawaiian music slowly by listening to songs by Cecelio and Kapono; a group that drew my attention when they had a few hits on the rock and roll charts in the 1980's.

From there I discovered Gabby Pahanui, Aunty Genoa Keawe, Kealii Reichel and, of course, Israel Kamakawiwo'ole. If you think you've never heard of him I guarantee you've heard his music. Its been used in many motion pictures and television shows.

He sang in both English and Hawaiian and may be best known for his haunting melodies "Somewhere Under the Rainbow" and "It's a Wonderful Life."

Not all my friends understand when I tell them I love the music from a 500 pound Hawaiian. But they have all seen the "ER" television episode where Dr. Mark Green, a navy brat who grew up in Hawaii, dies peacefully in his sleep as Bruddah Iz music plays in the background. Most are moved to tears by the tender voice of a giant man.

Israel Kamakawiwo'ole was a very big man in every sense of the word. He played a tiny soprano ukulele first with the band "Makaha Sons" and later as a solo artist. He died at the age of 38 in 1997 caused by the complications of his massive size.

In his short life, "Bruddah Iz" became a legend. His last album stayed on the world music charts for an astounding 200 weeks in a row. When he passed away he was put to rest in the Hawaiian capitol, an honor never bestowed on anyone else. Over 18,000 people paid their respects.

What was it they saw in him?

Aside from his massive music and voice, Iz promoted the concept of Aloha saying often,"The world will be a better place when it's more like Hawaii." He was talking about the spirit of Aloha and Ohana. The acceptance of others and the challenges we face in melding together. Maybe that is why today, six years after his passing, he is still the top selling artist in Hawaii.

HAWAIIAN ANTHEM

I was nurtured in music by my mother, herself a highly accomplished musician who attended the legendary Hollywood high school in the 1930's where she was accompanist to many of the child movie stars of that era.

Once she was able to come with us to Hawaii for the Holidays and thoroughly enjoyed herself. Just last week, in need of some cheering up she pulled out the Henry Kapono CD I had purchased for her.

She remembered the moonlit night in the little town of Waimea when Henry sang directly to her and the other Tutu's in the audience. It makes her smile whenever she thinks of "Tell me Why?" a love song he wrote for his wife. It causes my mother to think of my Dad who passed eight years ago.

When Kealii Reichel came to Portland Oregon where my Mom lives, we bought tickets and attended what proved to be a therapeutic concert by this charismatic performer. Already fans, we were not ready for what I have learned happens at the end of many Hawaiian shows.

The audience rises and holds hands and sings a song that is a kind of a Hawaiian anthem. It doesn't matter if you don't know the Hawaiian words, because no one could fail to grasp the message of Aloha.

TIEING IT TOGETHER:

So what does all this have to do with vacation rentals, or lodging or hospitality? Only this: hospitality is a rewarding and enjoyable activity.

We retain our right to have visitors and guests in our homes because sharing what we have with others is a pleasure and a joy. It's not always easy of course.

But if so many people in Hawaii rely on tourism to support their beautiful land and can do such a wonderful job, then there is room for the rest of us to participate also.

Let's hope we can do as good a job as most in Hawaii do.

Mele Kalikimaka & Haouli Makahiki Hou.

(Merry Christmas & Happy New Year)

------------------

INPUT:

As always I seek your input. Please share your tips, techniques, compliments, and complaints on this or any other subject by writing me at Office@VRIA.org.

HOME OF THE WEEK:

There are wonderful vacation homes everywhere. Lake Tenkiller is the clear water paradise of eastern Oklahoma. And Dale Wemhaner's Five Oak's Manor is a stately and beautiful home. Take a look at www.TenkillerSolutions.com. (If you want your place considered for Home of the Week please drop me an email.)

FEEDBACK:

Thanks for the great newsletters. I have learned a lot just by reading them and we have been in business since 1994. - David, Bryson City NC

Well you've been at it longer than I have. So its my job to gather info from all owners and help share it with others. - Wm. May

ONLINE:

Please see these websites for fun:

- www.KealiiReichel.com

- www.mele.com/Farewell/tribute.htm (Bruddah Iz)

- www.IRH.com (Internet Radio Hawaii, Hawaiian Music 24 hours a day)

Read more

Author: William May, MayPartners Advertising
Blog #: 0039 – 12/22/03
TheVacationExchange.com

Christmas in Hawaii

By William May
Published: 12/15/03 Topics: Comments: -

Mele Kalikimaka Haouli Makahiki Hou (Merry Christmas Happy New Year from Hawaii). There are many wonderful reasons for owning a vacation home. But my favorite is the way ownership allows people to make another place home. And I don't mean just a nice place to eat and sleep. Instead, if you are Read more

The Art of Getting Your Email Read

By William May
Published: 12/01/03 Topics: Comments: -

Almost everyone loves email but spam makes it difficult for legitimate messages to get noticed. Users scan dozens if not hundreds of emails every day without much of a glance. There are some tried and true rules you can adopt to make sure your important message doesn't get tossed in the can. Almost Read more

All about Guest Terms & Conditions

By William May
Published: 11/24/03 Topics: Comments: -

Writing and enforcing firm but fair;Terms ; Conditions enhances Guest enjoyment and allows for the operation of your rental home that is safe and secure. If you haven't already put it on your list today to spell out your rules, include them with Guest confirmations and post them on y Read more

Making Guest Agreements Enforceable

By William May
Published: 11/10/03 Topics: Comments: -

If you have a problem with a guest, is your guest agreement enforceable in court? If they don't pay. or cause damage. or disturb neighbors can you take immediate and effective action? If you are a long time rental owner, property managers or have owned or managed a business this week's column may se Read more

Are You Paying Enough Tax?

By William May
Published: 11/03/03 Topics: Comments: -

If you think the law is supposed to be based on logic and reason you may be sadly mistaken. In many jurisdictions the rules, regulations and laws affecting your right to rent out your abode are illogical, unreasonable and sometimes downright stupid. And if you don't know the ropes you could get hung Read more

Getting Ready for Winter - Part Two

By William May
Published: 10/20/03 Topics: Comments: -

Last week we talked about those pesky little tasks every owner needs to do to get their Vacation home ready for winter guests. This week, let's focus on the needs of vacation spots in colder climes. WATER PIPES: There are just two ways to manage water pipes in cold climates. If your homes is freque Read more

Getting Ready for Winter - Part One

By William May
Published: 10/13/03 Topics: Comments: -

I am sorry to be the one to tell you, but it is now time to get your vacation rental home spruced up for Winter visitors. Those of you in the tropics are saying, Hey nothing changes here in winter. But if you look at my little checklist you'll find some things every vacation homeowner wi Read more

The Joy & Sorrow of Housekeeping

By William May
Published: 10/06/03 Topics: Comments: -

Whether you own a villa on the Mediterranean, a hut in Phuket Thailand or something in between; whether you have fabulous amenities or the bare necessities, guests will judge your rental home primarily by its cleanliness. Surprising but true. OK as a man I admit I don't get excited about housekeepi Read more

Self Management - the Pros and Cons

By William May
Published: 09/22/03 Topics: Comments: -

The Internet has made it possible for more owners to manage their own vacation rental home, bypassing the traditional property management and booking companies. Is this a good idea for you? Maybe and maybe not. The decision is not as cut and dried as you might think. Last week Amy - a member from M Read more

How to use the world's best sales tool

By William May
Published: 09/15/03 Topics: Comments: -

The fear strikes everyone - owner and property manager alike. No one wants to pick up the telephone to sell people things. If that's how you feel, I'd like to give you some tips that will not only make it easier, but will actually make it fun. Pure enjoyment, really. Last week's newsletter harped o Read more

Building rents is as easy as answering the phone

By William May
Published: 09/08/03 Topics: Comments: -

Would you like your revenue to go up 10 to 50% overnight? And do that with no increase in costs? No - this is not an ad for some get rich quick scheme. But let me tell you about an informal survey we just completed and how the results reveal exactly how you can bank rental increases like the one I'm Read more

Beware of Jealous Neighbors

By William May
Published: 09/01/03 Topics: Comments: -

If you own a vacation home and primary residence you are no longer one of the privileged few. Second home ownership is growing by leaps and bounds in most geographic regions. Home values are rising much faster than inflation. Owners and Guests are anxious to escape the city, kick back and relax in t Read more

The Joy of Vacation Rental-ing

By William May
Published: 08/25/03 Topics: Comments: -

If you think the newsletter is late this week -you are right. Because this week I sampled the joys of staying in someone else's vacation rental home. I'm actually supposed to still be on vacation but just had to drop a line to all the nice VROA folks I'm hearing from. BACK TO THE BEACH. So I Read more

Those Guests from Hell - Part 2

By William May
Published: 08/18/03 Topics: Comments: -

Last issue you were introduced to some of those Guests from Hell You know, the ones who pay too little and ask too much and then decide to fight it out with you over the most trivial of situations that are none of your making. I won't bore you again this week with the reasons that cau Read more

Those Guests from Hell - Part 1

By William May
Published: 08/11/03 Topics: Comments: -

Most owners and managers work hard to make their vacation rental homes great places to stay. But it seems no matter how perfect your place there will always be a small percentage of guests who find fault with it. Sometimes those complaints are legitimate and usually of a minor nature. In many case Read more

Little ways to cut rental expenses

By William May
Published: 08/04/03 Topics: Comments: -

Vacation home owners have a number of pretty big concerns. But there are few nagging little ideas I hear from owners about saving money that might be worth sharing in case you're not already on top of them. Here they are: - SIMPLE THERMOSTATS: I mentioned these a month ago and had lots of feedback. Read more

Buy two lockboxes for your Rental Home

By William May
Published: 07/28/03 Topics: Comments: -

So there I am flying on a nice Boeing 737 the other day and the captain came on and said he had good news and bad news. He said, ;First the bad news - one of our engines is no longer working. The good news is - we have a second motor its working great and we'll be landing soon. In avia Read more

Don't Burn Down Your Vacation Home

By William May
Published: 07/21/03 Topics: Comments: -

Vacation homes are somewhat more susceptible to fire than full time residences for several easy to avoid reasons. FIRST, they sit vacant much of the time. You might think that the more any home is used the greater the chance it will be misused - that occupants may leave a fire burning in the firep Read more

Avoiding the Long-Term Renter Blues

By William May
Published: 07/14/03 Topics: Comments: -

Getting visitors who stay long term and still pay higher short-term rates sounds great. But such guests can lead to unexpected problems - and the problem is legal. Many states differentiate between short termGuests and long term Tenants. Frequently the difference is whethe Read more

1 2

DETAILS: We work to keep this information up to date, but details do change from time to time based on circumstances, often on short notice, and sometimes beyond our control. To verify any answer or other information you may need, please call or email us anytime. Allow a reasonable amount of time for response. Only legitimate inquiries will be answered.